After last years freeze, I think everyone in Texas understands the importance of being prepared for freezing temperatures this winter. Here are some quick reminders! Remember to pay special attention to those pipes on outside walls that have the most exposure to the cold outside!
If you believe you have a frozen pipe that has not burst, use heat to attempt to thaw. A space heater or hair dryer can be used for this. Keep faucets open so that water can drain.
Raining Kate’s is a local restoration company that takes a sincere and honest approach to every project we take on. In the event that a disaster hits Texas, we won’t take on more than we can handle. This means we will have more time to focus on the customers we contract with and we will stay with you until remediation is complete. We won’t drop equipment at your house to “claim” a job and will always do our best to communicate challenges, arrive when we say we will, and if you are on our waiting list we will continue to update daily until we are able to help. This means that the jobs we do take on will continue to receive top notch service and care. You will have the phone number of the business owner and we will stay in constant contact with you throughout the restoration process.
We are always timely and professional; our goal is to get you get back in your home or office as soon as possible. Our trained, knowledgeable crews use the best equipment in the industry, ensuring that we get the job done right the first time.
Managing the stress of the situation can be overwhelming. So, we will bill the insurance company directly to make it as easy as possible for you. Our billing team specializes in working with insurance and our technicians know how to do the job right, so as to not make costly decisions that will result in work not covered by your insurance. No insurance? That’s okay too! We will work with you.